Coretelligent logo
Contact Us
Coretelligent logo
  • back

Industries

Ensure your unique data and process requirements are being met with IT solutions built on deep domain experience and expertise.

Go to Industries
  • back

Company

At Coretelligent, we’re redefining the essence of IT services to emphasize true partnership and business alignment.

Read About Us
  • back

Insights

Get our perspective on the connections between technology and business and how they affect you.

Explore Insights

Onshore Managed IT Services

Get Managed IT Services for Smarter Growth

Talk to Our Experts

What Are Managed IT Services and Why Are They Important?

Managed IT services are increasingly the way companies of all sizes handle their IT support needs. With managed IT support, you get help desk services provided by highly skilled third-party technology professionals. 

Offered as an efficient alternative to traditional in-house IT staffing, our all-inclusive services cover everything from strategic planning to IT infrastructure maintenance, support response, network monitoring, and data backup.

Business Implications
  • Reduce operational overhead and labor expenses.
  • Replace the burden of managing IT complexity with 24/7/365 reliability, security, and scalability.
  • Enhance IT efficiency to proactively prevent issues & minimize downtime.
  • Alleviate IT staffing burden (i.e., managing raises, career paths, etc.), so HR can focus on other strategic hires.

HOW WE HELP YOU

Managed IT Services Essentials

We customize our managed IT services to meet your organization’s specific IT support, monitoring, and management needs – regardless of whether they’re large or small, sophisticated or basic. With our Core360 product suite, you’re fully covered.

Core360

With Core360, you’re assured of our meticulous attention to detail, regular communication, and the best client experience in the industry.

Tailor-made onsite and remote support options designed around your needs.

Your dedicated onboarding engineer helps create a smooth and complete transition to our service, ensuring a great start to our partnership.

Proactive, 24/7/365 monitoring of critical infrastructure utilizing Kaseya, an enterprise-class remote monitoring and management (RMM) tool. Upgrades and patch applications are prioritized and scheduled around your business’s needs.

Our recurring consultative vCIO sessions are designed to inform your IT roadmap, develop budgets, and help you stay ahead of the competition. We assess your industry-specific compliance requirements and develop plans that close gaps and support your business initiatives.

Dedicated project managers and project engineers execute tactical milestones professionally and deliberately, ensuring that larger initiatives don’t impact day-to-day support.

Our purchasing process guarantees order accuracy and timeliness, so we’re able to meet exacting specifications. We have the technical expertise needed to recommend strategic solutions based on your specific business needs.

Core360

With Core360, you’re assured of our meticulous attention to detail, regular communication, and the best client experience in the industry.

Managed IT Services Offer Critical Lifelines

For businesses across the board, managed services make IT responsibilities easier to handle. Our solutions go beyond tackling your pain points; we increase your resilience to help you succeed.

59% of SMBs struggle*

Percentage of small businesses that say they struggle with implementing new technologies on their own.

$300,000 lost per hour†

Average cost for an hour of downtime at mid- to large-size enterprises; at smaller companies, the average is $10,000–$100,000.

140,000 weekly failures‡

Average number of weekly hard drive failures in the U.S.; also worth noting: 43% of all data losses are attributed to hardware failures.

*US Chamber of Commerce, “New Study Shows Technology Platforms Critical to Small Business Growth"
†Information Technology Intelligence Consulting, “Hourly Cost of Downtime”
‡TechReport, “15+ Key Backup Statistics to Know in 2023”

Insight

The Evolution of IT Support: From Reactive to Proactive Models

The current shift from waiting-and-fixing IT to proactive planning is a big deal. It’s not just about solving problems; it’s about stopping them before they start, preventing a slew of operational costs, reputation damage, and more. It’s also transforming IT into a key factor of business success.

Read the Blog
Onshore Managed IT Services

What Our Customers Say

“Our business is 24×7. We have people who work throughout the night and at all odd hours. It’s critical that any problem they have gets immediate attention. Coretelligent’s response times and level of competency have been phenomenal. As a growing investment firm, it was important to have the right technology, speed, and execution. Noting the complexity of a small organization and a number of people who are highly dependent upon their systems, it was mission critical for us to have a top-tier technology infrastructure and partner.”

Read Case Study

“Coretelligent is not just a technology partner; they are an extension of our team. Coretelligent, day after day, works closely to support, troubleshoot, and look after all our employees’ IT needs. They also monitor all our offices up and down the East Coast. In a work environment so reliant on technology — it is our #1 priority, operationally — having 24/7/365 day support allows us to successfully support and process our business.”

“Integral to the past and future success of our firm is our partnership with Coretelligent. Entrusting the entirety of our IT footprint to Coretelligent has created a multiplying effect for the business; we are realizing greater synergies, empowering our people to be more productive, and enhancing our abilities to protect our business and our clients’ data from ever-present cyber threats.”

Customer Stories

Let’s Talk About Your Managed IT Support & Services

Tell us about your operations. We’ll draw up a top-tier managed IT support plan that aligns with your business goals.

Connect with Us

FAQs About Managed IT Services & Support

Need help explaining managed IT services & support to a colleague or other stakeholder? Start here.

Financial firms need managed IT that goes beyond help desk support: proactive monitoring, secure infrastructure, access controls, and documented change management that produce audit evidence for SEC and FINRA reviews. IT and compliance work best when built together, not bolted on afterward. Coretelligent’s managed IT services and cybersecurity compliance solutions cover both.
Managed IT supports regulatory compliance by maintaining consistent access controls, patch management, and system documentation that examiners expect to see, while flagging risks before they become findings. A managed provider also brings audit-trail reporting internal teams often lack time to maintain. Coretelligent’s managed IT services and cybersecurity compliance work together to support this.
Yes, most financial firms benefit from outsourcing IT management to a provider with deep regulatory experience, since building 24/7 monitoring, security operations, and compliance documentation in-house is expensive and hard to staff. Outsourcing also scales more predictably as firms grow. Coretelligent’s managed IT services give financial firms this coverage without the overhead.
Managed IT services help healthcare organizations stay HIPAA-compliant by maintaining access controls, encryption, audit logging, and documented risk management across systems that touch PHI, work that’s hard for lean internal IT teams to sustain alone. Coretelligent’s managed IT services support this ongoing compliance.
Healthcare organizations commonly struggle with legacy systems, connecting medical devices securely, supporting distributed clinical staff, and meeting HIPAA requirements, all while keeping systems available around the clock for patient care. Coretelligent’s managed IT services address these industry-specific pain points every day.
Yes, many healthcare providers benefit from outsourcing IT management to a provider experienced in HIPAA-regulated environments, since building 24/7 security monitoring and compliance documentation internally is costly, especially for smaller practices and multi-site systems. Coretelligent’s managed IT services deliver this coverage without added headcount.

More Solutions for You

Cybersecurity Strategy & Defense

Get ongoing digital defense with real-time monitoring, threat detection & response, and expert IT management to lead the charge.

Compliance Solutions

Fortify your IT sphere with solutions that protect data, fulfill regulatory obligations, and strengthen your security posture.

AI & Automation

Add scalable value to your business with transformative IT solutions that leverage emerging technologies.